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Care Home Undercover is a stark and unflinching look at the realities of care in a facility that’s supposed to provide comfort. Catriona MacPhee’s undercover work as a cleaner gives a unique lens on life inside Castlehill Care Home. The pacing is slow, almost methodical, allowing the viewer to absorb the unsettling atmosphere of neglect. You really feel the weight of each revelation — basic care tasks overlooked, residents left wanting, and the often-ignored protocols that should be in place. The practical effects here are the raw emotions of the staff and residents, which are palpable. It’s not about sensationalizing; rather it’s a sobering reflection on a system that often fails those it’s meant to serve.
Explores systemic issues in care facilitiesFocus on ethical journalismHighlights real issues in elderly care system
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